We take great care to ensure items are delivered to our customers as quickly as possible. You will receive your order within 7 business days from the date of your order, we strive to provide you with the best service (US only)
Processing
We usually take 1-2 business days to process your order (if all items are available). Note that this does not include holidays and weekends.
Ddelivery time
3-7 working days, please refer to the time limit below for specific regions.
Delivery methods
We use Fedex and UPS for delivery.
Our warehouse
StarPower warehouses are located in PA, TX, CA and other areas, and will select the nearest warehouse for delivery according to your address.
Cost
Free Shipping: Contiguous continental states of the United States of America, including 48 states, and the District of Columbia, excluding Alaska and Hawaii.
This item cannot be shipped to the following locations: APO/FPO, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, United States Minor Outlying Islands, Virgin Islands, United States, Alaska, Hawaii
If you have any questions, please contact us from here: support@starpowergym.com
StarPower will give you a refund for the difference in price if an item you bought on our Official Store is available for a lower cost than what you paid for it.
This policy will available within 2 weeks after your purchase.
Due to different Versions of StarPower between countries, we only protect your price for the same country, same version. Contact us with your order number.
Warranty Policy
At StarPower, we offer the best products that can withstand the rigors of everyday use. Our products are tested to industry-leading standards.
Our warranty coverage:
The warranty period is within 12 months of receipt of the product from Star Power.
This warranty includes: quality defects found after receiving the product without use Star Power will, at its option, repair or replace defective products.
What our warranty does not cover:
This warranty does not cover damage caused by negligence, abuse, normal wear and tear or accident, and man-made damage.
